Stephen Covey

Employers and business leaders need people who can think for themselves - who can take initiative and be the solution to problems.

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

If there's one thing that's certain in business, it's uncertainty.

So also in a marriage or in helping a teenager through a difficult identity crisis__here is no quick fix, where you can just move in and make everything right with a positive mental attitude and a bunch of success formulas.

Lord, give me the courage to change the things which can and ought to be changed, the serenity to accept things which cannot be changed, and the wisdom to know the difference - Alcoholics Anonymous