marketing

A business that is not in love with its customers, but only the money they bring, should not expect love back.

Learn the rules and learn the game, before you start breaking the rules and changing the game. Your education, experience and understanding of what was and what is, will give you the best foundation to change what will be.

Great customer service is not just one part of your business, it should be in every part of your business!

Business is war and your past clients and customer__ great online reviews are your elite soldiers in battle.

If you are in a competitive industry, great online reviews are not just nice to have, they are a requirement!

What are you doing to serve your customers a little more every day?

The easiest thing to sell is truth.

Be persistent, be persistent, they say. But please, do not mistake being a pest for being persistent.

In this day and age, it is the business that knows how to woo and win the hearts of its customers that will eventually win their pockets.

ROR: Return on Relationship_, #RonR_ simply put the value that is accrued by a person or brand due to nurturing a relationship. ROI is simple $__ and cents. ROR is the value (both perceived and real) that will accrue over time through connection, trust, loyalty, recommendations and sharing.

Commitment shows up before results do!

Customers, like spouses, can be at your beck and call if you give them what they need, when they need it and how they need it. Massage their ego and you have them by the heart.

The fate of your company is in the hands of your people. Train them well.

Don__ spend your time or money on being boring.

Everyone is either building an audience or being an audience these days. Someone, somewhere in the world is thinking up content that will appeal to you as you read this. You are someone__ target audience.

Synergy without strategy results to waste of energy.

We are faced with the incredible challenge of creating high quality content for a crowd of skimmers. The faster you understand this, the more effective your content tactics will become.

Web design is not just about creating pretty layouts. It__ about understanding the marketing challenge behind your business.