You can shift other people's attitudes by shifting your own. When people project rudeness, impatience, and intolerance they attract the same in return. If someone looks like they are having a difficult day, you can shift their world by simply sharing a kind word.
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mirroring
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7 Ways to Improve Eye Contact at any Time1. Relax into the moment by smiling.2. Practice making eye contact with people you trust, so that when you are with strangers, it is easier to form a connection.3. When you feel uncomfortable, begin by looking at their mouth or forehead.4. Lean in and show that you are interested and attentive.5. Put a little space between you and the other person.6. Remember that the other person may be feeling just as awkward.7. Don__ give them a blank stare throughout a conversation. Rather, practice gazing down or to the side every few moments so that you appear relaxed.
Becoming aware of what you are doing and how others perceive you will provide you with instant insight for making changes where necessary.
Mirroring is simply the process of discreetly matching and mirroring the subtle behaviors and qualities of the person with whom you are connecting. It's a form of behavioral reflection that unconsciously reveals, "We're more alike than we are different.
As with most things in life, a healthy balance will keep us on the right path. To avoid too much eye contact or too little, seek to create a comfortable mix. It is generally encouraged to use more eye contact when you are listening and less when you are speaking.
Mirroring and matching works at the sub-conscious level and serves to make the other person feel more __omfortable_ and connected to you. These subliminal actions can create a subconscious feeling of unison and connection that demonstrate how much you have in common.
Your direct eye contact is one of the best compliments you can give another human being. You are subliminally telling them that you are listening, they matter, and that what they have to say is important.
Why Does Mirroring Work? Scientific research suggests __irroring_ techniques works because of the mirror-neurons which are fired in our brains when we both perceive and take action. When we observe someone doing something, we may feel as if we are having the same experience.
Whatever you are putting out into the universe is going to be returned unto you and have a direct correlation to what you are getting back. In many ways, you are a magnet and manifest accordingly.
Mirroring is a powerful neuro-linguistic programming technique that can be used to bond with others, build rapport, and reach mutual understanding more quickly. You may already be using it instinctively without even being aware.
Modeling for others a sincerely positive and encouraging countenance will not only enrich their lives, it can foster trust and appreciation for you. This subtle technique of mirroring can help others feel compatibility with you and lead them to feel better about themselves. A win for everybody!
Mirroring is especially helpful when our differences may divide. Think of the times when you have made a diligent effort to speak in another person__ native language to communicate and connect with comfort. By doing this, you are extending a considerate courtesy to meet them where they are, thus removing barriers and improving engagement.
Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person__ body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality.
By mirroring, speaking, and moving in tandem with my clients, I provided them with a sense of familiar comfort and ease which helped us work well together. When they leaned forward, I would lean forward. When they crossed their arms, I would cross my arms. When they began speaking slowly and quietly, I would do the same. These subtle actions help to us to communicate more effectively.
One simple glance can convey to your recipient that you are . . ._ Present_ Interested_ Paying attention_ Being respectful_ Listening_ Confident_ Engaged_ Caring_ Dedicated_ Appreciative_ Empathetic_ Focused_ Supportive_ Trustworthy_ Acknowledging_ ExcitedThis list barely scratches the surface; however, it opens the conversation about how vital your eye contact is for making positive first impressions.
5 Tips for Mirroring Others1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in your chair. When they cross their legs or fold their arms, you do the same.2. Vocabulary or specific words. Notice their language and the words they choose and use__heir keywords, expressions, expletives, or phrases. 3. Communication style. People receive, process, and deliver information in different ways. Notice whether someone is results driven or relaxed, emotional or pragmatic, talkative or observant. Recognizing their style will enable you to adapt your style to theirs to build rapport and improve communication.4. Vocal style. a. Speech rate__f they are talking fast, you talk fast. If they are talking slowly, you talk slowly. Consider rhythm, pace, and tempo. b. Volume__f they are speaking quietly and softly, match their volume. c. Tone__irror their emotion, tone, and pitch. You can even seek to mirror their grammar and dialect, as long as it is discreet and respectful.
Early in my sales career, various sales trainers taught our teams how to use matching and mirroring to build rapport and earn trust with our clients. When done well, it would inevitably help us improve customer service and closing ratios. It was not encouraged as a deceptive sales practice to manipulate, but rather a subtle way to make a great first impression and connect on a meaningful level.
When you make eye contact with another person, you can send thousands of silent messages without even speaking a word. No wonder eye contact can be both a direct form of communication and an elusive attribute at the same time.