And one of my firmest conclusions is that we always think by seeking and drawing parallels to things we know from our past, and that we therefore communicate best when we exploit examples, analogies, and metaphors galore, when we avoid abstract generalities, when we use very down-to-earth, concrete, and simple language, and when we talk directly about our own experience.
Contradictions, in any communication, are the first stepping stones of mistrust
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Contradictions, in any communication, are the first stepping stones of mistrust
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