Jeffrey Gitomer

Change is not a four letter word...but often your reaction to it is!

Becoming well known (at least among your prospects & connections) is the most valuable element in the connection process.

Great salespeople are relationship builders who provide value and help their customers win.

Great people have great values and great ethics.

Management's job is to convey leadership's message in a compelling and inspiring way. Not just in meetings, but also by example.

The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff.

Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

The love of what you do, combined with your belief in what you do, will not determine your success. It will determine how hard you will work and how dedicated you will be to achieving it. Success just shows up from there.

I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.

My readers and my audiences have turned into my followers. They are more than interested in what I have to say in the subjects of sales, loyalty, attitude, networking, business social media, and becoming a trusted advisor.

The chief executive officer is also the chief sales officer. He or she is responsible for the success of the company and making a profit. The closer the CEO is to the everyday selling process, bringing in business, the more successful the company will become.

Humor can give you the edge you are looking for.

You don't earn loyalty in a day. You earn loyalty day-by-day.

When you employ HUMOR, you create a friendly, relaxed buying atmosphere.

Resilience is not what happens to you. It__ how you react to, respond to, and recover from what happens to you.